Privacy Policy

Privacy Policy

The Privacy Policy controls the way A&A Estate and its group companies, subsidiaries, affiliates, agents, and partners hereby mentioned as ‘We’, ‘ Our’, ‘Us’, or ‘A&A Estate’ gather, utilize, maintain, and reveal the information collected from,

  • Our website users
  • The electronic messages like email or text between you and us
  • Desktop or mobile application downloaded from our website
  • Interaction with our third-party advertising
  • Advertisements or applications that link to the privacy policy.
  • Data or information collected by call centers

Personal Information

We collect the following information to identify you such as name, email ID, Emirates ID number, passport number, postal address, contact details, or telephone number. We may collect personal information in different ways including but not limited to website visits, live chat, newsletter subscriptions, completing a form, or related to any services, activities, features, or resources on the website. The user can also refuse to share personal information, but it prevents you from engaging in certain activities. We allow anonymous visits too.

Non-Personal Identification Information

We may compile the non-personal information while you visit our website. Non-personal information means information that doesn’t identify your individuality. Instead, the information about internet connection, equipment used to access the website, usage details, and other relevant information.

Web Browser Cookies

Our website uses ‘cookies’ to enhance the website experience. The web browser keeps cookies on the hard drive for record-keeping purposes. Sometimes it tracks the information about you. You may choose the web browser to refuse cookies or alert when cookies are sent. If you do it, some parts of the website may not function properly. Web browser cookies are a standard operating procedure across the internet.

How do we use the collected information?

A&A Estate collects and uses personal information for the following reasons,

  • Improve customer service – help us to respond quickly to support needs and service requests.
  • To personalize the user experience and understand how users group the resources and services provided on the A&A Estate website.
  • Use customer feedback to improve the website, services, or products.
  • To run a contest, promotion, survey, or other features on the website.
  • To receive the topics of interest from users.
  • To send promotional or periodic emails.
  • Fulfill any marketing purposes
  • Fulfilling any purposes mentioned by the users.

By accepting our privacy policy, you give access to the personal information to keep it stored, recorded, processed, transferred, or shared and agree that we can process your information. You acknowledge that your information may be shared with a third party appointed by us for marketing purposes. You have the right to withdraw the consent after notifying us. You can write to us mentioning not to use your personal information.

We can use your e-mail ID to respond to any inquiries or requests. If you join our mailing list, you will receive emails about the A&A Estate updates, news, service information, etc. Any time, you can unsubscribe the emails from us.

How do we protect your information?

We use proper data collection, storage, processing, and security measures to prevent accidental loss, alteration, unauthorized access, destruction, or disclosure of personal information and data on our website. We do our best to protect your personal information but we cannot guarantee the security of information transferred to our website. Any transmission must be at your own risk. We are not responsible for the circumvention of security measures or privacy settings on the websites.

Sharing personal information

We never trade, sell, or rent the information provided by you to others. We may share the aggregated demographic information that doesn’t link to any personal information regarding users with our group company, subsidiaries, trusted affiliates, business partners, and advertisers.

Link to Other websites

Our website may contain links to other websites not operated by us. If you click any third-party link, it will be directed to that particular site. We suggest every user to review the privacy policy of websites you visit through third-party. We don’t have any control over the privacy policies or content of any third-party services or websites.

Privacy Policy changes

We have the right to update our privacy policy at any time. In case of changes, we’ll notify our users by posting the new privacy policy.

We inform via email or a prominent notice on our web page before it is effective and share the “last updated date” on the top of the policy. Furthermore, you may review the privacy policy periodically for changes.

If you have any queries related to this privacy policy, you can contact us!


Phone: +971 56 179 6699

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